1. ​General:
All relationships between KRAUTLI (Schweiz) AG and a customer regarding the manufacture, purchase and delivery of goods are regulated exclusively by the individual contract between the partners and these general terms and conditions, which always take precedence over any general terms and conditions of the customer. KRAUTLI is entitled to change these general terms and conditions at any time without the customer's consent being required.

2. ​Prices:
The prices offered or confirmed by KRAUTLI are net, excluding VAT, VRG, VOC and excluding packaging from the place of performance. Krautli expressly reserves the right to increase the confirmed or offered prices accordingly if the costs of manufacturing or purchasing goods from third parties have increased between the time of the offer or the order confirmation and the time of delivery of the goods. Cost increases include, in particular, the additional costs for imported goods caused by exchange rate changes.

3. ​Payment conditions:
The entire invoice amount is to be paid without any deductions, discounts, rebates, etc. within 30 days of invoicing. The retention of payments by the customer due to or offsetting against any possible counterclaims is excluded without the written consent of KRAUTLI.

4. ​Delivery periods:
The delivery periods or dates agreed by the parties do not represent expiration dates or fixed dates. It is not the intention of the parties that KRAUTLI may only deliver by the agreed date or until the expiry of the agreed period without the customer's consent. The delivery periods will be extended appropriately if unforeseen obstacles arise at KRAUTLI, the customer or third parties, such as natural events, epidemics, operational disruptions, labor disputes, failure of production facilities, late or faulty deliveries from third parties, official measures or omissions. The resulting delivery delays exclude any resulting claims for damages against KRAUTLI. If the customer does not meet his obligations towards KRAUTLI, the delivery of goods by KRAUTLI will be stopped until the customer fulfills his obligations in accordance with the contract.

5. ​ Place of fulfillment/delivery:
The delivery of goods by KRAUTLI is deemed to have taken place when the goods are ready for collection in the premises of KRAUTLI or in the premises designated by it. Shipping and transport risks are always borne by the customer, even if freight-free or postage-free delivery of goods is agreed. In the event of shipping or transport damage, the customer must immediately arrange for a report to be made to the shipping or transport company. This must also be done if the packaging of the goods does not show any external damage. Claims for damages must be made immediately to the shipping or transport company and reported to KRAUTLI.

6. ​Returns:
Goods that have been delivered once will generally not be taken back. If a shipment arrives at the destination defective, this must be reported to KRAUTLI immediately after receipt of the goods. Otherwise, no guarantee can be accepted. In the event of a faulty delivery by KRAUTLI, an agreement must be made with the sales department within 8 days before returning the goods. In the event of a return, the goods must be accompanied by a delivery note showing the following information: invoice or delivery note number, reason for return and details of the employee with whom the return was agreed. In the event of unjustified returns, KRAUTLI reserves the right to return the goods without comment and to invoice the handling and transport costs incurred.

7. ​Warranties:
KRAUTLI provides a guarantee for a period of 24 months, 12 months for boosters and 6 months for motorcycle batteries, from the date of delivery (Section 5), excluding all other guarantees/claims, by correcting any defects in the goods that can be proven to have arisen within this period as a result of faulty manufacturing or faulty material at its own expense. The purchaser must check the goods for defects immediately after receipt and immediately notify KRAUTLI in writing of any defects found. If the customer fails to make this notification, the goods are deemed to have been approved, unless there are hidden defects. The prerequisite for all warranty claims by the customer is that the goods are delivered to KRAUTLI freight-free to the location specified by it. Any warranty on the part of KRAUTLI expires if the customer or a third party has interfered with the goods or has handled or assembled the goods improperly. KRAUTLI accepts no liability for indirect damage or consequential damage to the customer.
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8. Technical data:
KRAUTLI expressly draws the customer's attention to the fact that the safety regulations applicable in Switzerland must be observed when using its goods.

9. ​Retention of title:
KRAUTLI retains title to the goods delivered until all payments from the contract have been received. The customer is obliged to inform KRAUTLI of the location of the goods and any relocation of the goods. KRAUTLI is entitled to enter the retention of title in the relevant register at the customer's expense, insofar as the law at the location of the item provides for this. The customer hereby authorizes KRAUTLI to carry out other formalities necessary at the location of the item to establish the retention of title on its behalf. If the customer acts in breach of contract, in particular if payment is delayed, KRAUTLI is entitled to take back the goods after a reminder and appropriate warning and the customer is obliged to hand them over.

10. ​Changes/additions/partial invalidity:
Changes or additions to these general terms and conditions or to a contract between KRAUTLI and the customer must be made in writing to be valid. If a provision of these terms and conditions or of the contract between the parties is void or ineffective, it must be replaced by a provision that comes as close as possible to its legal or economic purpose. The validity of the remaining provisions of the contract and these general terms and conditions is not affected by this.

11. ​Place of jurisdiction/applicable law:
Zurich is the exclusive place of jurisdiction for all disputes arising from or in connection with the individual contract between the parties and these general terms and conditions. The customer expressly waives his own place of jurisdiction at his registered office or branch as well as other places of jurisdiction.